2020 Reflections: Looking Back to Move Forward

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Navigating the Talent Challenge in Financial Services

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It’s tempting to enter 2021 with blind optimism, eager to put the challenges of 2020 behind us. However, to learn as much as possible from the adversities we all faced last year, we’d like to suggest that we begin 2021 with a brief period of reflection.

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Rather than making a New Year’s Resolution this year, perhaps more can be achieved by reflecting on the challenges of 2020 and how those experiences will shape 2021 and beyond.

The dramatic shift in financial services to a remote workforce forced employers and professionals alike to swiftly adapt to unprecedented ways of working and learn new skills rapidly. With an increased focus on flexibility, remote work, and employee well-being, financial services firms have a unique opportunity to create lasting positive changes.

What has 2020 taught us? What does the future of the workplace hold? How can employers secure talent in this “new normal”?

At Selby Jennings, these are the questions that have defined our daily conversations with clients, candidates, and our global workforce. Our new report, "2020 Reflections: Looking Back to Move Forward”, examines the lessons of 2020 to help drive success in the year ahead.

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